Refund policy

Shipping & Delivery

• Free Standard Shipping on all US orders over $60. (A flat rate of $8 applies for orders under $60).

• Orders are processed within 3–4 business days, and tracking info will be emailed to you.

Returns & Exchanges

• 14-Day Returns: You may return unused products in their original packaging within 14 days of delivery.

• Easy Process: To initiate a return, simply email us at [supportus@inloop.jp] with your Order Number.

• Note: Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item is damaged or defective. Approved refunds are processed within 5–7 business days.